Important: Customer Services phone line not working
Our main switchboard (020 8937 1234) is not working. This is affecting calls made during the hours of 9am to 5pm, Monday to Friday.
We are working hard to fix the problem and aim to have it working again in the next couple of days. If you need to contact us, you can:
- use our online Contact Us form
- call the direct number of the person or department you want to speak to.
We are sorry for any inconvenience caused and thank you for your patience while we fix this. Thank you for your understanding!